By Sarah Dobson

Dear Ray White Blackburn

Congratulations on creating such a strong customer-centric culture within your office!We’re delighted to let you know that Zen Chan received the highest rating in a recent response to our online customer satisfaction survey.

Please download the certificate and letter from Brian White below and present these to Zen at the next appropriate team meeting.

The intention is for you and Zen to use this certificate to demonstrate the quality of your service to potential customers.

Thank you again for your leadership in this area. We are so proud of Zen’s achievement and delighted for you, as we know NPS is such a strong predictor of business growth.

Zen Chan  – 27/04/201

Kind regards,

Katie Langlands
Customer Experience Manager

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